Conditions of Use and Sale

Welcome to the PladosTelma Shop, managed by Kisalia SRLS on behalf of Plados SPA and Delta SRL.

Kisalia SRLS (Kisalia) provides website features and other products and services when you visit or shop at pladostelma.shop, use Kisalia products or services, Kisalia applications or software in connection with any of the foregoing. Kisalia provides its Services under the following terms and conditions.

(I) GENERAL CONDITIONS OF USE

You please read these general terms and conditions of use of use ("General Conditions of Use") before using the Services Kisalia Services. By using the Kisalia Services you fully accept these General Terms and Conditions of Use. We offer Services and you may be subject to additional terms and conditions. When using a Kisalia Service (for example: Your Profile), you will also be subject to the terms, guidelines and general conditions applicable to that particular Service ("Terms of Service"). In case of conflict between these General Terms of Use and the Terms of Service, the Terms of Service shall prevail.

PRIVACY

You please consult our Privacy Policy and our Cookies Policy Cookies policy governing your use of the Kisalia Services to understand our practices. Kisalia Services to understand our practices.

ELECTRONIC COMMUNICATIONS

When use the Kisalia Services or send us e-mails, you are communicating with us electronically. electronic form. We will communicate with you by e-mail or by posting notices on the Site. Without prejudice to specific legal provisions of a for the purposes of this contract, you agree to receive from us receive communications from us in electronic form and acknowledge and you acknowledge that all contracts, notices, disclosures and other communications communications that we provide to you in electronic form satisfy the written form, where required by law.

COPYRIGHT AND DATABASE RIGHTS

All content present or made available through theKisalia Services in the form of text, graphics, logos, icon buttons, images, audio files audio files, digital downloads, data compilations and software, are the property of Kisalia or its content providers and are protected by Italian and international laws on copyright and database rights. copyright and database rights. The list of all content present or made available through the Kisalia Services is the exclusive property of Kisalia and is protected by Italian laws and by the laws laws on copyright and database rights. databases.

You may not systematically extract and/or re-use parts of the Kisalia Services without the express written consent of Kisalia. In particular, you may not use data mining, robots or similar acquisition or extraction devices to extract (one or more times) to re-use any substantial part of any Service Kisalia, without our express written consent. Nor may you create and/or publish your own database that reproduces substantial parts (e.g., prices and product lists) of the Kisalia Services without the express written consent of Kisalia.

LICENCE FOR ACCESS TO KISALIA SERVICES

A condition that you comply with these General Terms of Use, the Terms of Service, and that you pay any applicable applicable fees, Kisalia or its content provider grants you grant you a limited, non-exclusive, non-transferable and non-sublicensable license to access the Kisalia Services. sublicensable license to access and use the Kisalia Services for personal, non-commercial and non-commercial use. This licence does not include any right of resale or commercial use of each Kisalia Service or its contents contents, nor the right to collect and use lists, descriptions or prices of products, make derivative use of the Kisalia Services or their contents contents, make any kind of download or copy of account information for the benefit of another reseller or use data mining, robots or similar data acquisition and data mining. All rights not expressly conferred by these General Terms of Use or the Terms of Service remain with Kisalia or its licensors, suppliers, publishers, owners or other service providers. other service providers.

You may not reproduce, duplicate copy, sell, resell, visit or in any other way use for any commercial use the Kisalia Services in whole or in part without our express written consent. You may not engage in framing or use framing techniques to misappropriate of any trademark, logo or other proprietary information (including images, text, page settings, or format) of Kisalia in without our express written consent. You may not use any meta tags or any other "hidden text" using the name or Kisalia's trademarks without express written consent from us. You must not misuse the Kisalia Services. You may use the Kisalia Services only within the limits of the law. Violation of these General Terms of Use or of the Terms of Service will result in the revocation of the authorisation or the license issued by Kisalia.

YOUR ACCOUNT

If use the Kisalia Services, you are required to keep your account and your password and control access to your computer, and you agree, to the extent permitted by applicable legal provisions, to be held responsible for all activities that occur under your account and password. You agree to take all necessary precautions to ensure that your password remains safe and confidential and you undertake to inform us immediately if you have have reason to believe that any third party has knowledge of your your password, or in the event that your password is, or is likely to be about to be used in an unauthorised manner. You are required to ensure that the information you provide to us is correct and complete and to immediately notify us of any changes to the information you you have provided to us. You will be able to access and update most of the information provided in the 'My Account' section of the site.

Not You shall not use the Kisalia Services: (i) in any manner that will or may cause cause interruptions, damage or malfunctions to the Kisalia Services and its Kisalia Services and its functionalities, or (ii) for fraudulent purposes, or otherwise to (ii) for fraudulent purposes, or otherwise to commit unlawful activities, or (iii) to cause annoyance, harm or apprehension.

We reserve the right to prevent access to the site and/or the Kisalia Services, to suspend or terminate an account, to remove or edit site content at our discretion, in case of violation of applicable legal provisions, of these Terms of Use or the applicable guidelines or policies applicable guidelines or policies.

REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT

E' allowed to publish reviews, comments and other content, send e-cards and other communications and submit suggestions ideas, comments, questions or other information, provided that the content is not is unlawful (i.e. obscene, abusive, intimidating, defamatory, does not violates privacy, intellectual property rights or is not in otherwise offensive to Kisalia and/or third parties or deplorable and is not or otherwise does not contain viruses, political propaganda, solicitation commercial, chain letters, mass e-mails or any other form of spamming). You may not use a false e-mail address address, pretend to be another person or entity, or otherwise lie about the otherwise lie about the origin of a postcard or other content. content. We reserve the right (but have no obligation) to act in the absence of full and detailed notification) to remove or edit such content. If you believe that a content, or an advertisement published on the site or used within the scope of the Services Kisalia Services, contains a defamatory statement or that any of your intellectual property right has been infringed by an article or information posted on the site or used within the scope of the Kisalia Services, please notify us with a detailed description of the problem and we will promptly take action.

If you decide to submit content or materials, you expressly authorise Kisalia to publish on the site such content and materials, as well as the name used by you in relation relation to them, and to adapt their format, to the extent necessary to make them accessible to the public through the Internet. We do not acquire ownership of the materials received and we have no obligation to monitor the content transmitted or hosted on the site. As a hosting provider, we only have the duty to remove unlawful content unlawful content, to the extent permitted by law. You agree that the aforementioned rights granted to us are irrevocable for the entire duration of your intellectual property rights associated with such content and materials. You agree to carry out all further activities necessary to perfect any of the aforementioned rights you granted to Kisalia, including the signing of deeds and documents, upon our request.

You represent and warrant that you have, personally or otherwise, ownership or in any case the availability of all rights to the content you publish; that, as of the date on which the content or material is published: (i) the content and content and material is accurate and relevant; and (ii) the use of the content and material you provide does not conflict with any of the applicable policies and guidelines of Kisalia and that such use does not cause injury to any third party. Without prejudice to cases in which any liability is attributable to the failure to remove content unlawful content following the receipt of an explanatory notification, you agree to indemnify Kisalia against all legal actions taken by third parties against Kisalia, arising out of or in any way connected with the content and materials provided by you.

INFRINGEMENTS OF INTELLECTUAL PROPERTY RIGHTS

Kisalia respects the intellectual property rights of third parties. If you believe that your intellectual property rights have been been used in a way that could lead to infringement, please contact us and explain the situation. explain the situation

OUR RESPONSIBILITY

We will do our best to ensure that access to the Kisalia Services is provided without interruptions and that transmissions occur without errors. However, due to the nature of the Internet, uninterrupted access and the absence of transmission errors cannot be guaranteed. In addition, your access to the Kisalia Services may also be occasionally suspended or limited to allow for the performance of repair work, maintenance, or the introduction of new activities or services. services. We will attempt to limit the frequency and duration of these suspensions and limitations.

Kisalia shall not be liable for (i) losses that are not a consequence of our breach of these general conditions or general terms and conditions or (ii) for any loss of business opportunity (including lost profits, revenues, contracts, deemed savings, data data, goodwill or unnecessarily incurred expenses) or (iii) any other indirect or consequential indirect or consequential loss that was not reasonably foreseeable by either you or reasonably foreseeable, either by you or by us, at the time you began using the use the Kisalia Services.

We shall not be liable for any delay or non-performance of obligations under these general conditions if the delay or non-performance results from unforeseeable circumstances or force majeure. This provision shall not prejudice your statutory rights and in particular your right to receive the purchased your right to receive the purchased goods within a reasonable period of time or to be reimbursed in case of non-delivery due to circumstances resulting from unforeseeable circumstances or force majeure. The provisions of law in force in some states may prohibit the limitations of liability as set out above. In the event that such provisions provisions are applicable, the limitations of liability set forth herein shall limitations of liability shall not apply and you may be entitled to additional further rights. Nothing contained herein shall limit or excludes our liability for death or personal injury caused by our negligence or caused by intent or gross negligence.

APPLICABLE LAW AND COMPETENT COURT

The present General Terms and Conditions of Use are governed by and shall be interpreted interpreted in accordance with Italian law. You agree, and we accept in in turn, to submit to the non-exclusive jurisdiction of the Italian courts. As a consumer, you may bring an action before the Courts of Italy or of the European Union Member State in which European Union member state in which you are resident or domiciled to initiate a dispute in relation to these General Terms and Conditions of Use.

CHANGES TO THE SERVICE OR VARIATIONS IN CONDITIONS

We reserve the right to modify the Kisalia Services, policies, these these General Terms of Use and the Terms of Service at any time to offer new products or services or to comply with legal and regulatory requirements. You will be subject to the policies and terms of the General Terms of Use in effect at the time you use the at the time you use the Kisalia Services. Should any provision of provision of these terms and conditions is held invalid, void or for any reason unenforceable, such condition shall not affect the however, the validity and effectiveness of the other provisions.

DISCLAIMER

In case of non-fulfilment by you of these General Conditions of Use, the non-exercise by us of our right of action against you, does not constitute a waiver of our right to take action for the breach of your obligations.

MINORS

Not sell products to minors. We sell children's products that can only be only be purchased by adults. If you are under 18 years old, you may use the Kisalia Services only with the involvement of a parent or guardian.

OUR CONTACTS

This website is owned and operated by Kisalia SRLS.

For Kisalia SRLS:
P.IVA/C.F./Reg.Imp. 01831490436
VAT: IT01831490436
CCIA-NREA MC no. 185335
Registered office:
Kisalia SRLS, Via Ceccaroni 1, 62019, Recanati (MC), Italy

II. GENERAL CONDITIONS OF SALE

The these general terms and conditions of sale govern the sale of products and, where applicable, services through the site when Kisalia SRLS acts as seller ("General Terms and Conditions of Sale"). Kisalia is the trade name of Kisalia SRLS. The sale of products by by third party sellers shall be governed by the terms and conditions of of sale applicable from time to time. We offer Services and you may be subject to additional terms and conditions. When using a Kisalia Service (for example: Your Profile), you will also be subject to to the general terms, guidelines and conditions applicable to that particular Service ("Terms of Service"). In case of conflict between these General Terms of Use and the Terms of Service, the Terms of Service shall prevail.

Please read carefully read these General Terms and Conditions of Sale before making any any purchase. By making any purchase you fully accept these General Terms and Conditions of Sale.

OUR CONTRACT

The display of Kisalia Services on the virtual showcase of the site constitutes an invitation to offer.

If you wish to buy one or more products shown on the site, you can select them one at a time and add them to your shopping cart. Once you have once you have selected all the items you wish to purchase, you can close your basket and place your order. At this point you will At this point you will see a page summarising the products you have selected, their price and delivery options (with costs). You will be You will be asked to choose your preferred delivery, transport and transport and payment method.

At the bottom of the same page you will find the 'Order' button, which you must click to place your order.

The your order will then be considered as your contractual proposal purchase proposal addressed to Kisalia for the products listed, considered each one individually. Upon receipt of your order, we will send you automatically send you an order acknowledgement e-mail ("Order Receipt E-mail"), which, however, does not constitute acceptance of your purchase proposal. By sending the E-mail of Receipt of Order, in fact, we only confirm that we have received the order and have submitted it to you. your order and that it has undergone the data verification process and the availability of the products you have requested. The sales contract with Kisalia SRLS will be concluded only when we will send you a separate e-mail of acceptance of your purchase proposal that will also contain information regarding the shipment of the product and the expected date of delivery ("Shipping Confirmation E-mail"). In the case your order is processed through multiple shipments, you may receive separate Shipment Confirmation E-mails. You may freely cancel your order before you receive our Shipment Confirmation E-mail Shipment Confirmation, provided that the order has not been prepared for the shipment process. In this case you will not be charged. However, this is without prejudice to your right of withdrawal under the terms and conditions set out in Article 2 below.

All orders orders placed on the site must correspond to normal consumption needs. of consumption. This requirement applies both to the number of products of products purchased with a single order, as well as in the case of multiple of orders for the same product, even if each order includes a quantity of products where each order includes a quantity of products corresponding to normal quantity of products corresponding to normal consumption needs.

RIGHT OF WITHDRAWAL

The Kisalia's return policy allows you to withdraw from the sales contract without having to specify the reason up to 10 (ten) calendar days from the date of delivery of the goods. (ten) calendar days from the date of delivery of the products, unless the right of withdrawal is excluded by applicable law. applicable legislation. You can check the details of the withdrawal on the page Right of withdrawal. Large-sized products are those products for which the sum of the dimensions of the package (length + height + depth) is greater than or equal to 165 cm and the weight (including packaging) is greater than or equal to 30kg.

In If you exercise your right of withdrawal in accordance with the prescribed herein, you shall be entitled to a refund of the price paid for the purchase of the product being returned.

To exercise the right of withdrawal you must follow the return instructions specifying 'right of withdrawal' as the type of return.

In In cases where the right of withdrawal is excluded under the legislation applicable to distance contracts, you will not be able to exercise the rights in this article. More information on the terms and conditions terms and conditions of use are available on the right of withdrawal page. withdrawal.

PRICES AND AVAILABILITY

All prices include the legally applicable VAT.

The information about the availability of the products we sell is listed on the website, as well as on the presentation page of each product. product presentation page. Other than the information provided on that page or elsewhere on the on the site, we are not able to give more precise indications regarding the availability of the products. Please note that the estimated time estimated times for dispatch and delivery of products are purely indicative and cannot be relied upon. cannot be relied upon. Once we have received your order we will notify you by e-mail if any of the products you have ordered are not available. not available.

Despite all our efforts, we cannot exclude the possibility that for a small part of the products in our catalogue a different price than the actual price is indicated by mistake. We will in any case check the correctness of the product prices during the process of order verification and subsequent shipment of the products. If, due to misunderstandings or other inconveniences, the price indicated on the website is lower than the correct selling price of a product, we will contact you. selling price of a product, we will contact you to verify whether you wish to still wish to purchase the product at the correct price. Otherwise, your Otherwise, your order cannot be accepted. If the correct price of a product the correct price of a product is lower than the price indicated on the site, we will charge you the lower correct price only. only the lower correct price and we will still ship the product to you.

DOGANA

Should the goods ordered by Kisalia are to be delivered outside Italy you may be subject to import duties and taxes payable once the package reaches the specified destination. Any additional customs clearance costs will be charged to you. Not have control over these costs and cannot predict the amount. Customs policies vary considerably from country to country and you should therefore contact your local customs office for further information. Please also note that when orders you place on the site, you are considered an importer and you are therefore obliged to comply with all the laws and regulations of the country country in which you will receive the goods.

Your privacy is important to us and we know that you value the way in which the information your order is used and shared. We would like our international international customers and customers shipping products abroad to be aware that cross-border deliveries are subject to opening and inspection of products by customs authorities.

WARRANTIES ON PRODUCTS SOLD BY Kisalia AND LIMITATIONS OF LIABILITY

The warranty regime on products sold by Kisalia differs depending on whether the buyer is a 'consumer' or a 'professional' within the meaning of Directive 1999/44/EC on "certain aspects of contracts of sale of and guarantees for consumer goods'.

If you buy as a 'consumer', you benefit from the legal guarantee of conformity to which the seller is legally bound on every good sold ('Legal Warranty').

The Legal Warranty - to which Kisalia is bound as seller - guarantees the goods against conformity defects with the sales contract.

Pursuant to the law, in the event of applicability of the Legal Warranty, you shall be entitled to restoration of the conformity of the goods by repair or replacement, or, if this is not possible, to a reduction of the purchase price or to the termination of the contract. Kisalia is therefore liable for defects of conformity if they become apparent within a period of two years from the date of delivery of the goods. You will still have the burden of report the lack of conformity within two months of its discovery. its discovery.

You will find more information on the rules of and operation of the Legal Guarantee, including examples, by visiting our Warranty page. visit our Warranty page.

In the event that you find a lack of conformity of the goods purchased from Kisalia during the period of validity of the Legal Warranty, please open a ticket and contact us. open a ticket and contact us.

To the extent permitted by law, Kisalia disclaims all liability in the event that the product delivered does not comply with the legislation of the country of delivery other than Italy.

Kisalia will not be liable in the event of a delay in the in the delivery of the purchased goods due to insufficient stocks at the supplier's premises.

We shall also not be liable for non-substantial differences between the goods purchased and their illustrative illustrative images and text descriptions published on our website.

Fact except in the case of wilful misconduct or gross negligence, we are solely liable for any direct and foreseeable damage at the time of conclusion of the contract of sale. We shall therefore not be liable for any losses incurred, loss of profit or any other damage that is not an immediate and direct immediate and direct consequence of our breach or which was not foreseeable at the time the sales contract was concluded. Kisalia is in no way responsible for the performance of obligations of third parties that may offer commercial guarantees in relation to products for sale on the site.

APPLICABLE LAW AND COMPETENT COURT

The present General Terms and Conditions of Use are governed by and shall be interpreted interpreted in accordance with Italian law. You agree, and we accept in in turn, to submit to the non-exclusive jurisdiction of the Italian courts. As a consumer, you may bring an action before the Courts of Italy or of the European Union Member State in which European Union member state in which you are resident or domiciled to initiate a dispute in relation to these General Terms and Conditions of Use.

CHANGES TO THE GENERAL CONDITIONS OF SALE

We reserve the right to change the site, policies and these General Terms and Conditions of Sale at any time to offer new products or services, or to comply with legal or regulations. You will be subject to the policies and terms of the General Terms and Conditions of Sale in effect at the time you order products from us, unless you order products from us, unless any changes to such policies and terms are policies and terms are not required by applicable law or competent authorities (in which case, they will also apply to orders you have previously placed). If any provision of provision of these terms and conditions is held invalid, void or for any reason unenforceable, such condition shall not affect the the validity and enforceability of the other provisions.

DISCLAIMER

In In the event of any breach by you of these General Terms and Conditions of In the event of your breach of these General Terms and Conditions of Sale, our failure to exercise our right of action against you does not constitute a waiver of our right to act. failure to exercise our right of action against you does not constitute a waiver of our right of action for the breach of your obligations.

MINORS

Not sell products to minors. We sell children's products that can only be only be purchased by adults. If you are under 18 years old, you can use Kisalia.com only with the involvement of a parent or guardian.

OUR CONTACTS

This website is owned and operated by Kisalia SRLS.

For Kisalia SRLS:
P.IVA/C.F./Reg.Imp. 01831490436
VAT: IT01831490436
CCIA-NREA MC no. 185335
Registered office:
Kisalia SRLS, Via Ceccaroni 1, 62019, Recanati (MC), Italy