Conditions of Use and Sale

Welcome to the PladosTelma Shop, managed by Kisalia SRLS on behalf of Plados SPA and Delta SRL.

Kisalia SRLS (Kisalia) provides website features and other products and services when you visit or shop at pladostelma.shop, use Kisalia products or services, Kisalia applications or software in connection with any of the foregoing. Kisalia provides its Services under the following terms and conditions.

(I) GENERAL CONDITIONS OF USE

You carefully read these general conditions of use ("General Conditions of Use") before using the Services. of use ("General Conditions of Use") before using the Kisalia Services. Kisalia Services. By using Kisalia's Services, you agree to these General Terms and Conditions of Use. General Terms and Conditions of Use. We offer Services and you may be subject to additional terms and conditions. When using a Kisalia Service Kisalia Service (for example: Your Profile), you will also be subject to the general terms, guidelines and conditions applicable to that service. terms, guidelines and general conditions applicable to that service ("Terms of Service"). particular Service ("Terms of Service"). In case of conflict between these Terms of Use and the Terms of Service, the Terms of Service shall prevail. Terms of Service shall prevail.

PRIVACY

You please consult our Privacy Policy and our Cookies Policy Cookies policy governing your use of the Kisalia Services to understand our practices. Kisalia Services to understand our practices.

ELECTRONIC COMMUNICATIONS

When use the Kisalia Services or send us e-mails, you are communicating with us electronically. electronic form. We will communicate with you by e-mail or by posting notices on the Site. Without prejudice to specific legal provisions of a for the purposes of this contract, you agree to receive from us receive communications from us in electronic form and acknowledge and you acknowledge that all contracts, notices, disclosures and other communications communications that we provide to you in electronic form satisfy the written form, where required by law.

COPYRIGHT AND DATABASE RIGHTS

All content present or made available through the Kisalia Services in the form of text, graphics, logos, icon buttons, images, audio files, digital downloads, data collections and audio files, digital downloads, data compilations and software, are the property of Kisalia or its content providers and are protected by Italian and international laws. by Italian and international laws on copyright and database rights. copyright and database rights. The list of all content or made available through the Kisalia Services is the exclusive property of Kisalia and is protected by copyright and database rights. property of Kisalia and is protected by Italian and international copyright laws. copyright and database rights. database rights.

It is not permitted to systematically extract and/or reuse parts of the Kisalia Services without the express written consent of Kisalia. In particular, you may not use data mining, robots or similar acquisition or extraction devices to extract (one or more times) to reuse any substantial part of any Kisalia Service Kisalia, without our express written consent. You also may not create and/or publish your own database reproducing substantial parts of (e.g., prices and product lists) of the Kisalia Services without our express written consent. written consent of Kisalia.

LICENCE FOR ACCESS TO KISALIA SERVICES

A provided that you comply with these General Conditions of Use, the Terms of Service, and provided that you pay any applicable applicable fees, Kisalia or its content provider grants you a limited, non-exclusive, non-transferable and grant you a limited, non-exclusive, non-transferable and non-sublicensable license to access the Kisalia Services. sublicenseable license to access and use the Kisalia Services for personal, non-commercial use. and non-commercial use. This license does not include any right of resale or commercial use of each Kisalia Service or its contents, nor does it include contents, nor does it include the right to collect and use lists, descriptions or prices of products, make derivative use of the Kisalia Services or their contents, make any kind of download or use of the Kisalia Services. contents, make any kind of downloading or copying of account information for the benefit of another reseller; or use data mining, robots or similar data acquisition and extraction devices. data mining, robots or similar data acquisition and extraction devices. All rights not expressly granted by these these Terms of Use or the Terms of Service remain with Kisalia or its affiliates. all rights not expressly granted by these Terms of Use or the Terms of Service remain with Kisalia or its licensors, suppliers, publishers, owners or other service providers. other service providers.

You may not reproduce, duplicate copy, sell, resell, visit or in any other way use for any commercial use for any commercial use the Kisalia Services in whole or in part without our express written consent. You may not engage in framing or use framing techniques to misappropriate any trademark, logo or other information any trademark, logo, or other proprietary information (including images, text, page settings, content, etc.). including images, text, page settings, or format) of Kisalia without the without our express written consent. You may not use any meta tags or any other "hidden text" using Kisalia's name or marks Kisalia's trademarks without our express written consent. You must not misuse the Kisalia Services. You may use the Kisalia Services only as permitted by law. law. Violation of these General Terms of Use or of the Terms of Service will result in the revocation of the authorization or license issued by Kisalia. license issued by Kisalia.

YOUR ACCOUNT

If you are required to keep your account and password confidential and to control access to your computer. password and to control access to your computer, and you agree, to the extent permitted by applicable law, to be held responsible for all activities that are responsible for all activities that occur under your account and password. your account and password. You agree to take all necessary precautions to ensure that your password remains secure and confidential confidential and you undertake to inform us immediately if you have any reason to believe that any third party has have reason to believe that any third party has knowledge of your your password, or if your password is, or is likely to be, used in a way that is not in accordance with about to be used in an unauthorised way. You are required to ensure that the information you provide to us is correct and complete and to immediately notify us of any changes to the information you you have provided. You will be able to access and update most of the information information provided in the 'My Account' section of the site.

Not You shall not use the Kisalia Services: (i) in any manner that will or may cause cause interruptions, damage or malfunctions to the Kisalia Services and its Kisalia Services and its functionalities, or (ii) for fraudulent purposes, or otherwise to (ii) for fraudulent purposes, or otherwise to commit unlawful activities, or (iii) to cause annoyance, harm or apprehension.

We reserve the right to deny access to the site and/or the site and/or the Kisalia Services, suspend or terminate an account, remove or edit the remove or modify the contents of the site at our discretion, in case of violation of in case of violation of applicable laws, of these these General Terms and Conditions of Use or applicable guidelines or policies. policies.

REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT

E' You are allowed to publish reviews, comments and other content, send postcards and other communications and submit suggestions, ideas, comments, questions or other information, provided that the content is not content is not unlawful (i.e. obscene, abusive, intimidating, defamatory, does not violates privacy, intellectual property rights or is otherwise offensive to otherwise offensive to Kisalia and/or third parties or deplorable and is not or does not contain viruses, political propaganda, commercial solicitation, chain letters, etc. chain letters, mass e-mails or any other form of spamming). form of spamming). You may not use a false e-mail address e-mail address, pretend to be another person or entity, or otherwise lie about your otherwise lie about the origin of a postcard or other content. content. We reserve the right (but have no obligation) to act without full and detailed notification) to remove or edit such content. edit such content. If you believe that any content, or any advertisement published on the site or used within the scope of the Kisalia Services, contain a statement of fact or omission. Services contain a defamatory statement or that an intellectual property right of yours has been intellectual property right has been infringed by an article or by information information on the site or used within the scope of the Kisalia Services, please Kisalia Services, please notify us describing the problem in detail and we will promptly and we will take prompt action.

If you decide to submit content or material, you expressly authorise Kisalia to publish on the site, as well as the name you use in connection therewith, and to adapt the format of such in connection therewith, and to adapt their format, to the extent necessary to make them make them accessible to the public through the Internet. We do not acquire received and we have no obligation to monitor the content you monitor the content transmitted or hosted on the site. As a hosting provider, we only have a duty to remove illegal content to the extent content to the extent required by law. You agree that the above rights granted to us are irrevocable for the entire duration of your intellectual property rights intellectual property rights associated with such content and materials. You agree to take all further steps necessary to perfect each of the rights necessary to perfect each of the above rights granted by you to Kisalia, including granted by you to Kisalia, including the execution of deeds and documents, at our our request.

You represent and warrant that you have, personally or in any other way, the ownership or in any case the availability of all all rights to the content of what you publish; that, at the date the date on which the content or material is posted: (i) the content and material is accurate and relevant; and (ii) the use of the content and material you content and material you provide does not conflict with any of the applicable applicable policies and guidelines of Kisalia and that such use does not cause harm to third parties. cause prejudice to third parties. Without prejudice to cases in which liability is attributable to your failure to remove illegal content following the receipt of an explanatory notification, you agree to hold Kisalia harmless. undertake to indemnify Kisalia against all legal actions taken by third parties against Kisalia, arising out of or in any way connected with the content and materials provided by you.

INFRINGEMENTS OF INTELLECTUAL PROPERTY RIGHTS

Kisalia respects the intellectual property rights of third parties. If you believe that your intellectual property rights have been been used in a way that could lead to infringement, please contact us and explain the situation. explain the situation

OUR RESPONSIBILITY

We will do our best efforts to ensure that access to the Kisalia Services is provided provided without interruption and that transmissions are error-free. However, due to the nature of the Internet, uninterrupted access and error-free transmission cannot be guaranteed. error-free transmission cannot be guaranteed. In addition, your access to the Kisalia Services may also be occasionally suspended or restricted to allow for repair, maintenance, or maintenance work, or the introduction of new activities or services. services. We will attempt to limit the frequency and duration of these suspensions and limitations. suspensions and limitations.

Kisalia shall not be liable for (i) losses that are not a consequence of our breach of these general conditions or general terms and conditions or (ii) for any loss of business opportunity (including lost profits, revenues, contracts, deemed savings, data data, goodwill or unnecessarily incurred expenses) or (iii) any other indirect or consequential indirect or consequential loss that was not reasonably foreseeable by either you or reasonably foreseeable, either by you or by us, at the time you began using the use the Kisalia Services.

We shall not be liable for any delay or non-performance of our obligations under these general conditions obligations under these general terms and conditions if the delay or non-performance is due to unforeseeable circumstances or force majeure. This provision shall not not affect your statutory rights and in particular your right to receive the goods your right to receive the goods purchased within a reasonable period of time or to be reimbursed in case of non-delivery due to circumstances your right to receive the purchased goods within a reasonable period of time or to be reimbursed in the event of non-delivery due to circumstances arising from an accident or force majeure. The provisions of law in some states may prohibit the limitations of limitations of liability set forth above. In the event that such applicable, the limitations of liability set forth herein shall not apply and you may be entitled to damages. limitations of liability shall not apply and you may be entitled to additional additional rights. Nothing contained herein shall limit or our liability for death or personal injury caused by our negligence or wilful misconduct. caused by our negligence or caused by our wilful misconduct or gross negligence.

APPLICABLE LAW AND COMPETENT COURT

The General Terms and Conditions of Use are governed by and shall be interpreted interpreted in accordance with Italian law. You agree, and we accept to the non-exclusive jurisdiction of the Italian courts. Italian courts. As a consumer you may bring an action before the Courts of Italy or of the European Union Member State in which you are European Union member state in which you are resident or domiciled to initiate a dispute in relation to these these General Conditions of Use.

CHANGES TO THE SERVICE OR VARIATIONS IN CONDITIONS

We We reserve the right to modify the Kisalia Services, policies, these these General Terms of Use and the Terms of Service at any time any time to offer new products or services or to comply with legal and regulatory requirements. laws and regulations. You will be subject to the policies and terms of the Terms of Use in effect from time to time when you use the when you use the Kisalia Services. If any provision of any provision of these terms and conditions shall be deemed invalid, void or for any reason unenforceable, any such provision shall not apply to you. for any reason whatsoever, such condition shall not affect the validity and effectiveness of the the validity and effectiveness of the other provisions.

DISCLAIMER

In In the event of any breach by you of these Terms and Conditions of of Use, our failure to exercise our right to take action against you does not not constitute a waiver of our right to take action against you for breach of your breach of your obligations.

MINORS

Not sell products to minors. We sell children's products that can only be only be purchased by adults. If you are under 18 years old, you may use the Kisalia Services only with the involvement of a parent or guardian.

OUR CONTACTS

This website is owned and operated by Kisalia SRLS.

For Kisalia SRLS:
P.IVA/C.F./Reg.Imp. 01831490436
VAT: IT01831490436
CCIA-NREA MC no. 185335
Registered office:
Kisalia SRLS, Via Ceccaroni 1, 62019, Recanati (MC), Italy

II. GENERAL CONDITIONS OF SALE

The these general terms and conditions of sale govern the sale of of products and, where applicable, of services through the site when Kisalia SRLS acts as seller ("General Conditions of Sale"). Kisalia is the trade name of Kisalia SRLS. The sale of products by by third party sellers will be governed by the terms and conditions of sale terms and conditions of sale applicable from time to time. We offer Services and you may be subject to additional terms and conditions. When using a Kisalia Service (for example: Your Profile), you will also be subject to the terms, guidelines and general conditions applicable to Kisalia. the general terms, guidelines and conditions applicable to that particular service ("Service Terms"). that particular Service ("Terms of Service"). In case of conflict between these Terms of Use and the Terms of Service, the Terms of Service shall prevail. Terms of Service shall prevail.

Please read carefully read these General Terms and Conditions of Sale before making any any purchase. By making any purchase you fully accept these General Terms and Conditions of Sale.

OUR CONTRACT

The display of Kisalia Services on the virtual showcase of the site constitutes an invitation to offer.

If If you wish to buy one or more of the products displayed on the site, you can select them one at a time and add them to your shopping cart. Once you have once you have selected all the items you wish to purchase, you can close your shopping cart and place your order. At this point you will You will then see a page summarising the products you have selected, their price and price and the delivery options (and costs). You will be You will be asked to choose your preferred solution for delivery, transport and payment method. transport and payment method.

At the bottom of the same page you will find the "Order" button, which you must click in order to place your order.

The your order will be considered as a contractual proposal to Kisalia for the purchase of the listed products. purchase proposal to Kisalia for the products listed, taken individually. considered individually. Upon receipt of your order, we will automatically send you automatically send you an e-mail confirming that we have received your order. ("Order Receipt E-mail") which, however, does not constitute acceptance of your purchase proposal. By sending the Order By sending the Order Receipt E-mail, we only confirm that we have received your order and that you have submitted it to us. the order and that we have subjected it to data verification and availability of the products you have requested. availability of the products you have requested. The sales contract with The contract of sale with Kisalia SRLS will be concluded only when we will send you a separate e-mail separate e-mail of acceptance of your purchase proposal, which will also contain will also contain the information relating to the shipment of the product and the expected date of delivery ("Shipping Confirmation E-mail"). In the if your order is processed through multiple shipments, you may receive separate Shipment Confirmation E-mails. You may cancel your order before you have received our Shipment Confirmation E-mail. Shipment Confirmation E-mail, provided that the order has not been prepared for shipment. prepared for the shipping process. In this case you will not be charged. This is without prejudice to your right of withdrawal under the terms and conditions terms and conditions set out in art. 2 below.

All orders orders placed on the site must correspond to normal consumption needs. of consumption. This requirement applies both to the number of products of products purchased with a single order, as well as in the case of multiple of orders for the same product, even if each order includes a quantity of products where each order includes a quantity of products corresponding to normal quantity of products corresponding to normal consumption needs.

RIGHT OF WITHDRAWAL

The Kisalia's return policy allows you to withdraw from the sales contract without having to specify the reason up to 10 (ten) calendar days from the date of delivery of the goods. (ten) calendar days from the date of delivery of the products, unless the right of withdrawal is excluded by applicable law. applicable legislation. You can check the details of the withdrawal on the page Right of withdrawal. Large-sized products are those products for which the sum of the dimensions of the package (length + height + depth) is greater than or equal to 165 cm and the weight (including packaging) is greater than or equal to 30kg.

In In the event that you exercise your right of withdrawal in accordance with the In the event that you exercise your right of withdrawal in accordance for the purchase of the product being returned.

To exercise the right of withdrawal you must follow the return instructions, specifying "right of withdrawal" as the type of return.

In In cases where the right of withdrawal is excluded under the legislation applicable to distance contracts, you will not be able to exercise the rights in this article. More information on the terms and conditions terms and conditions of use are available on the right of withdrawal page. withdrawal.

PRICES AND AVAILABILITY

All prices include the legally applicable VAT.

The information about the availability of the products we sell is listed on the website, as well as on the presentation page of each product. product presentation page. Other than the information provided on that page or elsewhere on the on the site, we are not able to give more precise indications regarding the availability of the products. Please note that the estimated time estimated times for dispatch and delivery of products are purely indicative and cannot be relied upon. cannot be relied upon. Once we have received your order we will notify you by e-mail if any of the products you have ordered are not available. not available.

Despite all our efforts, we cannot exclude the possibility that for a small part of the products in our In spite of all our efforts, we cannot exclude the possibility that a small proportion of the products in our catalogue may by mistake be priced differently from the actual price. We will always check the prices of the products for correctness during the process of order verification and subsequent shipment of the products. of the products. In the event that the price indicated on the website is incorrect or otherwise price indicated on the site is lower than the correct selling price of a product, we will contact you. price of a product, we will contact you to see if you still wish to purchase the product at the correct price. still wish to purchase the product at the correct price. Otherwise, your Otherwise, your order cannot be accepted. If the correct price of a product price of a product is lower than that indicated on the site, we will charge you the lower correct price only and will still ship the product to you. only the lower correct price and we will still ship the product to you.

DOGANA

If the goods ordered by Kisalia are to be delivered outside of Italy you may be subject to import duties and taxes, payable once the package reaches its specified destination. Any additional customs clearance costs will be charged to you. Not have control over these costs and cannot predict the amount. Customs policies vary considerably from country to country, so you should and you should contact your local customs office for more information. information. Please also note that when place orders on the site, you are considered an importer and are therefore required to comply with all comply with all laws and regulations of the country in which you receive the goods. country in which you will receive the goods.

Your privacy is important to us and we know that you care about the way your order information is used and shared. about your order is used and shared. We would like our international international customers and customers shipping products abroad to be aware that be aware that cross-border deliveries are subject to opening and inspection of products by customs authorities.

WARRANTIES ON PRODUCTS SOLD BY Kisalia AND LIMITATIONS OF LIABILITY

The warranty regime for products sold by Kisalia differs depending on whether the buyer is a 'consumer whether the buyer is a 'consumer' or a 'professional' within the meaning of within the meaning of Directive 1999/44/EC on "certain aspects of sales contracts and and guarantees relating to consumer goods'.

If If you buy as a 'consumer', you benefit from the legal warranty of which the seller is legally obliged to provide on any goods sold ("Legal Warranty").

The Legal Warranty - to which Kisalia is bound as seller - guarantees the goods against defects of conformity with the contract of sale.

In accordance with the law, in the event of Legal Warranty applies, you will be entitled to have the goods restored to conformity of the goods by repair or replacement, or, if this is not possible, to a not possible, to a reduction in the purchase price or to termination of the contract. termination of the contract. Kisalia is therefore liable for defects of defects in conformity if they appear within two years from the date of delivery of the goods. years from the date of delivery of the goods. You will still have the burden of report the lack of conformity within two months from its discovery. its discovery.

You will find more information on the rules of and operation of the Legal Guarantee, including examples, by visiting our Warranty page. visit our Warranty page.

In the event that you find a lack of conformity of the goods purchased from Kisalia during the period of validity of the Legal Warranty, please open a ticket and contact us. open a ticket and contact us.

To the extent permitted by law, Kisalia declines all responsibility in the event that the product delivered does not comply with the legislation of the country of delivery other than Italy. other than Italy.

Kisalia will not be liable in the event of a delay in the in the delivery of the purchased goods due to insufficient stocks at the supplier's premises.

We shall also not be liable for non-substantial differences between the goods purchased and their illustrative illustrative images and text descriptions published on our website.

Fact except in the case of wilful misconduct or gross negligence, we are solely liable for any direct and foreseeable damage at the time of conclusion of the contract of sale. contract of sale. We shall therefore not be liable for any loss, loss of profit or any other damage which is not the immediate and direct immediate and direct consequence of our breach or which was not foreseeable at the time foreseeable at the time of the conclusion of the contract of sale. Kisalia is not in any way responsible for the performance of any obligations obligations of third parties that may provide commercial commercial guarantees in relation to products for sale on the site.

APPLICABLE LAW AND COMPETENT COURT

The General Terms and Conditions of Use are governed by and shall be interpreted interpreted in accordance with Italian law. You agree, and we accept to the non-exclusive jurisdiction of the Italian courts. Italian courts. As a consumer you may bring an action before the Courts of Italy or of the European Union Member State in which you are European Union member state in which you are resident or domiciled to initiate a dispute in relation to these these General Conditions of Use.

CHANGES TO THE GENERAL CONDITIONS OF SALE

We reserve the right to change the site, policies and these General Terms and Conditions of Sale at any time to offer new products. General Conditions of Sale at any time to offer new products or services, or to comply with products or services, or to comply with legal or regulatory requirements. regulations. You will be subject to the policies and terms of the Terms and Conditions of Sale in force from time to time at the time you order products from us, unless You will be subject to the policies and terms of the General Terms and Conditions of Sale in force from time to time at the time you order products from us, unless any changes to such unless any change to such policies and terms is required by applicable law or competent authorities (in which case, they will also apply to orders you have placed previously). orders you have previously placed). If any provision of provision of these terms and conditions is held to be invalid, void or for any reason unenforceable, then for any reason whatsoever, such condition shall not affect the validity and enforceability of the the validity and enforceability of the remaining provisions.

DISCLAIMER

In In the event of any breach by you of these General Terms and Conditions of In the event of your breach of these General Terms and Conditions of Sale, our failure to exercise our right of action against you does not constitute a waiver of our right to act. failure to exercise our right of action against you does not constitute a waiver of our right of action for the breach of your obligations.

MINORS

Not sell products to minors. We sell children's products that can only be only be purchased by adults. If you are under 18 years old, you can use Kisalia.com only with the involvement of a parent or guardian.

OUR CONTACTS

This website is owned and operated by Kisalia SRLS.

For Kisalia SRLS:
P.IVA/C.F./Reg.Imp. 01831490436
VAT: IT01831490436
CCIA-NREA MC no. 185335
Registered office:
Kisalia SRLS, Via Ceccaroni 1, 62019, Recanati (MC), Italy