Ordering on PladosTelma Shop is easy! You can check shipping costs and delivery methods directly from our support area, along with our conditions and guarantees. Search through our products for what you need, or do a search yourself. Using the advanced search function you can filter through categories and find exactly what you are looking for. Once you have found the product you are interested in, place it in your shopping cart and proceed to checkout. You can register and provide us with your details directly in the checkout. If you have any problems during checkout, please contact us and we will do our best to respond as soon as possible. Sometimes you will see a chat invitation ticking in the bottom left corner. This means that one of our operators is available and you can contact them directly if you have any doubts or questions. Our prices are all inclusive of VAT and you do not have to worry about anything. Shipping is totally free in Italy! During checkout you will be asked to log in or register, so we can offer you the best service and security. You can enter your delivery address, it can be different from your billing address. Our payment methods are extremely flexible and we are sure there is a method suitable for you. Once you have placed your order, if you need to make any changes we advise you to contact us immediately, otherwise your order will be shipped and you will not be able to do anything else!

I placed the order, now what?

You just have to wait for your order to arrive. Following dispatch, you will find the tracking code in your personal area. Once the item has arrived, if you are satisfied write a review!

If something is wrong, let us know via support or open a return request (RMA) in case the item is faulty or not to your liking. Remember, we are at your disposal for clarification, we hope you will find PladosTelma Shop to your liking, and we wish you a good shopping